Wide Roofing & Construction

Effective Date: January 12, 2025

COMPANY INFORMATION

Wide Roofing & Construction

Address: 5400 South University Drive Suite 211, Davie, Florida 33328

Phone: (800) 963-3895

Email: [email protected]

Website: http://www.wideroofs.com/

INFORMATION WE COLLECT

Personal Information

When you use our services or complete our contact forms, we may collect the following:

- Full name

- Phone number

- Email address

- Property address

- Project details (type of service requested)

- Financing information, if applicable

Technical Information

- IP address

- Browser and device type

- Pages visited on our website

- Time spent on the site

- Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

Service Delivery

- Provide quotes for roofing, impact windows, remodeling, and construction services

- Schedule inspections and appointments

- Complete construction and roofing projects

- Process financing requests

- Deliver customer support and technical assistance

Communications

- Respond to inquiries and requests

- Send appointment confirmations and project updates

- Provide information about our services

- Send SMS notifications related to appointments and services (with your consent)

Service Improvement

- Analyze website usage to enhance user experience

- Develop new services and features

- Conduct market research and analysis

SMS COMMUNICATIONS

SMS Consent

By checking the consent box on our forms, you agree to receive SMS notifications from Wide Roofing & Construction.

Included Messages:

- Appointment reminders

- Project status updates

- Service-related alerts

Frequency and Rates

- Message frequency varies based on service needs

- Standard message and data rates may apply

- Messages are sent only for purposes related to your contracted services

SMS Controls

- HELP: Text HELP to the number you received the message from for assistance

- STOP: Text STOP to unsubscribe at any time

- SUPPORT: Call (800) 963-3895 or email [email protected] for further help

SHARING INFORMATION WITH THIRD PARTIES

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.

Information Not Shared

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging opt-in data and consent; this information will not be shared with third parties.

Authorized Disclosures

We may share your information only in these cases:

- Service providers: Companies that help us operate our business (payment processing, communication services)

- Business partners: Material and equipment suppliers needed to complete your project

- Legal requirements: When required by law or to protect our legal rights

- Emergencies: To protect the safety of our employees, customers, or the public

DATA SECURITY

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Measures include:

- Encryption of sensitive data

- Restricted access to personal information

- Regular staff training on data protection

- Up-to-date security systems

DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including:

- For the duration of our services

- To comply with legal and regulatory obligations

- To resolve disputes and enforce agreements

- For warranty purposes (as applicable by service type)

YOUR RIGHTS

You have the following rights regarding your personal information:

Access and Correction

- Request access to the personal information we hold about you

- Request correction of inaccurate or incomplete information

Deletion

- Request deletion of your personal information (subject to legal exceptions)

Restriction

- Request restriction of the processing of your personal information

Objection

- Object to processing of your personal information for direct marketing purposes

Portability

- Request a copy of your personal information in a structured, machine-readable format

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

- Enhance website functionality

- Analyze site traffic

- Personalize your experience

- Remember your preferences

You can control cookies through your browser settings, but disabling certain cookies may affect site functionality.

THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

MINORS

We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Significant changes will be communicated by:

- Prominent notice on our website

- Email to registered customers

- SMS notification when applicable

CONTACT

For questions about this Privacy Policy, to exercise your privacy rights, or for any inquiries about the handling of your personal information, contact:

Wide Roofing & Construction

Address: 5400 South University Drive Suite 211, Davie, Florida 33328

Phone: (800) 963-3895

Email: [email protected]

We will respond to your requests within 30 calendar days.

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Last Updated: January 12, 2025